Terms & Conditions

Please ensure that you read carefully and understand our Terms & Conditions prior to booking.

The purchase of any travel services offered by Afro-Jerusalem Tours, hereafter “Afro-Holyland Tour”, constitutes a contractual arrangement between you and Afro-Holyland Tour, and represents your acceptance of the Afro-Holyland Tour Terms & Conditions set out herein.

BOOKING & CANCELATION PROCEDURE

Initial Deposit: A deposit of $350.- per trip per person is required for Afro-Holyland Tour to reserve space for you 90 days prior to departure. The deposit will be credited to the final tour costs.

Final Payment and Review Dates: At 60 days prior to departure, final payment is due. If final payment is not received by the due date, your reservation will be cancelled and your full deposit will be retained by Afro-Holyland Tour.

Cancellations & Cancellation Fees:   For individual cancellations, the following per person cancellation fees apply:

• Up to 91 days or more prior to departure - no service charge will apply.
• Between 90 and 60 days prior to departure – $350.- cancellation fee per person will apply.
• Between 59 and 31 days prior to departure - cancellation fee of 50% of the tour land cost will apply.
• Between 30 days to day of departure or non show - cancellation fee of 100% of the tour land cost will apply.

It is strongly recommended that trip cancellation insurance to be purchased. Once a deposit or full payment has been made, cancellations will only be accepted in writing. Cancellation terms will be applied based on the date that the written cancellation is received.

INCLUSION & EXCLUSION  

Price DO include: Airport transfer in Israel (arrival and departure), accommodation (double occupancy), hotel taxes, daily breakfast and dinner, land transportation, guided sightseeing as indicated in itinerary, sights admission and fees, tour director, travel planning and advice, logistical assistance during the trip.

Price DO NOT include: Airfare, air related taxes & fees, passports, visas, insurances of all kinds, health documents, lunch, alcoholic beverages, tips to bus driver and local tour guides, optional excursions, telephone calls, all items of a personal nature. Price Policy: Prices are subject to increase without notice until full deposit for travel is paid. Once Afro-Holyland Tour has received your deposit for any travel that land vacation price is guranteed and you are protected against any land price increase due to currency surcharge. any subsequent cost increases are at Afro-Holyland Tour's expense, not including energy cost increases and /or any government tax increases.

GENERAL  

Travel Insurance: Travel insurance is strongly recommended. Afro-Holyland Tour does not provide individual travel insurances. Travel insurances are available at travel agencies and from insurance companies. Please contact the company of your choice for further information about rates and converge.

Itinerary & Land Arrangements: You find sample itineraries on the Afro-Holyland Tour website. The actual final itinerary for each tour is customized prior to departure to allow for the inclusion of special wishes. As such, the final itinerary of your tour varies from the general sample tour itineraries posted on our website. Afro-Holyland Tour reserves the right to change the itinerary due to unforeseen circumstances or emergencies.

Accommodation: The tour price is based on double occupancy. If a change becomes necessary for any reason, the accommodations substituted will be equivalent to those shown. Rooms with specific bedding configuration are not guaranteed.

Transportation & Transportation Fuel Surcharges: Ground transportation will be by private bus. The cost of coaching may not be included for use on mornings, afternoons, or full days shown in the itinerary as "at leisure." Buses are air-conditioned. Smoking is prohibited. Afro-Holyland Tour reserves the right to recover any operator or government imposed fuel surcharges on land and cruise arrangements until final payment is received.

Travelers Who Need Special Assistance: Any condition or disability requiring special attention must be reported to Afro-Holyland Tour at the time of booking. Passengers with disabilities are welcome on Afro-Holyland Tour’s tours, provided they are accompanied by a qualified and physically-able companion capable of providing all assistance required. Afro-Holyland Tour reserves the right to refuse to carry anyone it is felt cannot cope with the requirements of the vacation services. Buses and vans are not equipped with wheelchair ramps and motorized wheelchairs/scooters are not allowed. Afro-Holyland Tour is not responsible for any denial of services by air carriers, hotels, restaurants, or other independent suppliers.

Visas & Passports: You are responsible for obtaining and paying for all visas and entry documents, for meeting all health and other requirements, and for any documents required by the laws, regulations, orders, and/or requirements of the State of Israel. Non-U.S. citizens must consult with appropriate consulates to determine if any visas are needed for Israel and are responsible for obtaining all visas and entry documents independently. Afro-Holyland Tour cannot accept liability for any traveler refused entry onto any transport or into Israel due to failure of the passenger to carry correct documentation. Israel requires that the passport be valid for at least six (6) months beyond the conclusion of your trip.

Taxes, Tips & Service Charges: Where applicable and where possible, all taxes and service charges levied by the hotels or charged by the various governments and municipalities are included. Tips for your local tour guides and bus driver are not included in the guiding and driving fee.

Refunds: No refunds will be made for unused services once travel arrangements have commenced. In the event of your withdrawal from a tour after commencement for reasons of illness, you must obtain a medical certificate in support of any insurance claim. We regret that no refunds can be made for absences from a tour, including but no limited to, missed meals or sightseeing.

Reporting of Incidents: Any abnormal incidents including injuries, service problems, cancellations of a service or dissatisfaction must be reported to Afro-Holyland Tour during the event to allow us an opportunity to rectify the situation or provide assistance.

Service Inquiries after the Vacation: If after the program you wish to inquire about any services provided, please ensure that all correspondence relating to those services is received by Afro-Holyland Tour within 60 days after the program completion date. Please address all correspondence to This email address is being protected from spambots. You need JavaScript enabled to view it.. Any complaint or claim involving the travel services offered on the Web sites must be notified to AjeT within 30 days of the tour completion, except where such time limitations are prohibited by law. In the event of a problem or complaint involving the negligence of any suppliers, sub-contractors, or agents in relation to any service provided to the vacation participant, AJeT must receive the complaint while on the tour or within 30 days of tour completion.

Responsibility: Afro-Holyland Tour is responsible for making all arrangements for tour services offered in the itinerary. The airlines, hotels, land operators, and other suppliers providing services are independent contractors and not agents, employees, or associates of Afro-Holyland Tour. Afro-Holyland Tour cannot, be liable for any death, personal injury, or other loss that may occur due to any act or omission of such a supplier, or by reason of other event over which it has not control. The right is reserved to cancel or change itineraries as it deems necessary or desirable, or substitutes services without notice and to decline to accept or retain ay passenger at any time. After departure, if the services included in the vacation cannot be supplied or there are changes in an itinerary for reasons beyond the control of Afro-Holyland Tour will arrange for the provision of comparable services.

Afro-Holyland Tour accepts no responsibility for any damage or delay due to risks and dangers beyond its control, including but not limited to: labour disputes, machinery breakdown, quarantine, government restraints, political unrest, acts of terrorism, forces of nature, or any other cause beyond their personal control. Afro-Holyland Tour will not have liability regarding provision of medical care or the adequacy of any care that may be rendered. While Afro-Holyland Tour will use its best efforts to ensure the adequate measures are taken, by agreeing to participate in a tour and/or optional excursions you agree that you will hold Afro-Holyland Tour harmless regarding any provision of medical care or the adequacy of any care rendered. In view of statutory or contractual limitations that may apply to personal injury or property damage losses the purchases of accident and baggage insurance is strongly recommended.